Privacy Policy
1. Introduction
This Privacy Policy explains how Estate Renovation (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website or contact us.
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Estate Renovation is a London-based property renovation and maintenance company providing services such as refurbishment, extensions, plumbing, electrical work, and general building services.
Contact details:
Address: 13 Wager Street, London, E3 4JD, United Kingdom
Email: info@estaterenovation.com
Phone: +44 (0) 208 077 9834
3. What Data We Collect
We only collect basic personal information necessary to contact you, including:
Name
Email address
Phone number
Any information you include in your message or enquiry
We do not collect sensitive personal data or unnecessary information.
4. How We Collect Your Data
We collect data when you:
Fill out a contact form on our website
Call or email us directly
Request a quote or service
5. How We Use Your Data
We use your personal data only for communication purposes, including:
Responding to your enquiries
Providing quotes or service information
Following up on requested services
We do not use your data for marketing unless you explicitly consent.
6. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful basis:
Legitimate interest – to respond to customer enquiries and provide requested services
Consent – where you voluntarily provide your information
7. Data Sharing
We do not sell, rent, or trade your personal data.
We may share your data only if necessary:
With trusted service providers (e.g., email hosting), strictly for communication purposes
If required by law or legal obligation
8. Data Retention
We only keep your data for as long as necessary to:
Respond to your enquiry
Maintain communication regarding your request
After this, your data is securely deleted unless ongoing communication is required.
9. Data Security
We take appropriate technical and organisational measures to protect your data from:
Unauthorised access
Loss or misuse
10. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Withdraw consent at any time
To exercise your rights, contact us at: info@estaterenovation.com
11. Cookies
Our website may use basic cookies necessary for functionality.
We do not use tracking or marketing cookies.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.